Privacy Policy
Chelsie Floral Design is committed to protecting your privacy and handling your personal information with care.
Why We Collect Personal Information
We collect your details (like name, email, phone number, delivery address, and payment info) so we can:
Process and deliver your orders
Stay in touch about your bookings or enquiries
Provide updates if you’ve signed up to hear from us
Improve your experience on our website
We only collect the information we truly need and will always respect your privacy.
Privacy & Safety
Your personal information is used only for the reasons mentioned above. We don’t share, sell, or rent your information to anyone else. Ever.
Third Parties
We may use trusted third-party services (like payment processors and booking tools) to help run the business smoothly. These services only access the information they need to do their job, and they’re expected to protect your data too.
Disclosure of Personal Information
We will never disclose your personal information unless required by law, or if it's necessary to protect our rights, safety, or comply with legal obligations.
Security of Information
We take reasonable steps to keep your information safe from loss, misuse, or unauthorised access. Payment details are handled securely by third-party providers and are not stored on our website.
Access to Your Information
You have the right to access, correct, or ask us to delete your personal information at any time. Just get in touch at hello@chelsiefloraldesign.com.au and we’ll take care of it promptly.
Policy Updates
This privacy policy may be updated from time to time. Any changes will be posted on this page, so you’ll always know how your information is handled.
Questions?
If you’d like to know more or have any concerns, feel free to reach out to — I’m always happy to chat.